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For what purpose is the mission statement used in the development of service standards?

Jamesgrams

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For what purpose is the mission statement used in the development of service standards?

For what purpose is the mission statement used in the development of service standards?

▸ Reminder of how they assist in meeting the purpose and goals of the operation

▸ Profit of the company requires that guests receive adequate service

▸ There is no relationship between mission statement and the development of service standards

▸ Mission specifies what standards to follow in every situation

Textbook

ManageFirst: Customer Service

ManageFirst: Customer Service

Edition: 2^nd

Author: National Restaurant Association

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angie68

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Thank you, thank you, thank you!

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