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What is the purpose of managers identifying standards of guest service and hospitality?

woahjenjen

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What is the purpose of managers identifying standards of guest service and hospitality?

What is the purpose of managers identifying standards of guest service and hospitality?

a. To categorize internal customers
b. To categorize external customers
c. To define positive moments of truth
d. To define achievable levels of profit

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Greatshiz55

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woahjenjen Author

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Thank you, thank you, thank you!

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