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How do managers ensure that servers provide high-quality guest service?

vd530

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3 years ago

How do managers ensure that servers provide high-quality guest service?

How do managers ensure that servers provide high-quality guest service?

▸ Train servers in the entire skill set required

▸ Hire servers who already possess skills

▸ "Three strikes and you're out" disciplinary process

▸ Good food, ambience, and marketing campaigns go a long way

Textbook

ManageFirst: Customer Service

ManageFirst: Customer Service

Edition: 2^nd

Author: National Restaurant Association

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rrraval3

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vd530 Author

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3 years ago

Thanks

SUmmerPeople

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Just got PERFECT on my quiz

MAry1395

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I appreciate what you did here, answered it right Smiling Face with Open Mouth

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