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johnwayne88 johnwayne88
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6 years ago
With respect to the key dimensions of service quality, promptly crediting returned merchandise and rapidly replacing defective products is an example of _____.
 a. tangibles
 
  b. empathy
 
  c. responsiveness
 
  d. aesthetics
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drawnbluddrawnblud
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6 years ago
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johnwayne88 Author
wrote...

6 years ago
Smart ... Thanks!
dri
wrote...

Yesterday
this is exactly what I needed
erimis
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2 hours ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
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