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echton echton
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7 years ago
If an employee expresses organizationally desired emotions during interpersonal transactions (irrespective of his true emotions), then it is known as ________.
A) emotional labor
B) negative affect
C) positive affect
D) emotional intelligence
E) deviant behavior
Textbook 
Essentials of Organizational Behavior

Essentials of Organizational Behavior


Edition: 13th
Authors:
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boosterbooster
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7 years ago
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echton Author
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7 years ago
Just got PERFECT on my quiz
shangshang
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Yesterday
Thank you, thank you, thank you!
SlimyPencil
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2 hours ago
Thanks for your help!!
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