A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work is known as ________.
A) emotional labor
B) self-concordance
C) emotional liability
D) negative affect
E) cognitive deviance
Question 2Which of the following statements is true?
A) The impact of sexual harassment is individual, not organizational.
B) A clear understanding of the actions that constitute sexual harassment does not exist.
C) Today, the rise of overt forms of sexual harassment presents a major concern for organizations.
D) Women in positions of power in an organization are free from sexual harassment by male subordinates.
E) Curtailing sexual harassment requires higher-order intervention programs as managers cannot be expected to help in this regard.
Question 3Which of the following alternative work arrangements enables the organization to draw on the talents of more than one individual in a given job?
A) telecommuting
B) flextime
C) gainsharing
D) profit sharing
E) job sharing
Question 4Which of the following is not one of the key components of effective teams?
A) team efficacy
B) company reputation
C) adequate resources
D) member flexibility
E) leadership and structure
Question 5Discuss how power affects people and consider whether power is corruptive.
What will be an ideal response?
Question 6Discuss whether there are gender differences regarding emotions.
What will be an ideal response?
Question 7________ is a dimension of trust defined as honesty, truthfulness, and the ability to display consistency between one's words and action.
A) Consideration
B) Sensitivity
C) Support
D) Reflexivity
E) Integrity
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