An example of emotional regulation is when an employee is nice to a customer because he or she likes ...

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An example of emotional regulation is when an employee is nice to a customer because he or she likes ...

An example of emotional regulation is when an employee is nice to a customer because he or she likes the customer.
a. True
b. False

Textbook

Organizational Behaviour: Understanding and Managing Life at Work

Edition: 10^th

Authors: Johns, Saks

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