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gumball gumball
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6 years ago
The key to responding to a client's message is for the helper to
 
  a. use ice breakers
  b. clarify the client's statement
  c. paraphrase
  d. know his or her intent before speaking
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jancukers123jancukers123
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6 years ago
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gumball Author
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6 years ago
This site is awesome
novae
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Yesterday
Thank you, thank you, thank you!
nsak
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2 hours ago
Helped a lot
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