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nawal nawal
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Posts: 660
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6 years ago
Which of the following statements regarding TQM is true?
 
  I. TQM is organization-wide and everyone's responsibility.
  II. Customer focus is NOT a requirement of TQM.
  III. Only junior management is involved in TQM.
  A) I only is true.
  B) II only is true.
  C) III only is true.
  D) I and II only are true.
  E) I, II, and III are true.
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leannaolsenleannaolsen
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6 years ago
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nawal Author
wrote...
6 years ago
I know this sounds cliche, but I was thinking the same thing. Thanks for confirming
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