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BoyzGonWild BoyzGonWild
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6 years ago
The service process matrix differs along two dimensions: the degree of labor intensity and the degree of customer involvement.
  Indicate whether the statement is true or false
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curlycurly
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6 years ago
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BoyzGonWild Author
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6 years ago
Brilliant
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Yesterday
Thank you, thank you, thank you!
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2 hours ago
You make an excellent tutor!
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