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baturaytt baturaytt
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6 years ago
Total quality management (TQM) is an umbrella term that is used to describe a quality management system that addresses all areas and employees of an organization, emphasizes customer satisfaction, and uses continuous improvement tools and techniques.
  Indicate whether the statement is true or false
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rcollins105rcollins105
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6 years ago
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baturaytt Author
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6 years ago
Was a really tough hw problem!
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