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Fred Fred
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6 years ago
What are common problems that can occur when casual-service restaurants offer guests carryout service? How can these problems be minimized?
 
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6 years ago
Common problems/potential solutions that can occur when casual service properties offer carry-out service include:

Orders that are called in may not be picked-up by customers  Require credit/debit card payment at the time of ordering.

Food is cold or otherwise of low quality when consumed  Consider whether some items should not be offered for carry-out service because of excessive quality deterioration during transport time.

Food pick-up area crowded because of table service customers waiting in the same area  Consider this potential problem at time of construction or at time of re-modeling to determine whether practical remodeling changes can be made.

Potential advantages of using a decentralized purchasing system include reduced bureaucracy and increased ability to make purchasing procedure and product modifications based on the needs of an individual operation.
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