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fj97 fj97
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6 years ago
Wouldn't guests prefer servers that have their own unique way of doing things to robotic standardization of service?
 
  a. No; standardization delivers consistency and can be done hospitably
  b. No; soon technology will perform nearly all human functions
  c. Yes; guests prefer unique server performance -want standard sanitation
  d. Yes; prefer unique server performance- want standards for food
Textbook 
ManageFirst: Hospitality Human Resources Management and Supervision

ManageFirst: Hospitality Human Resources Management and Supervision


Edition: 1st
Author:
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hamdanhamdan
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6 years ago
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fj97 Author
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6 years ago
Smart ... Thanks!
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Yesterday
Thank you, thank you, thank you!
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2 hours ago
Thanks
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