Discuss the development and management of employee recognition and incentive programs. What will ...

Employee recognition programs provide a way to publicly express appreciation. Incentive programs encourage employees to meet specific goals by offering a reward. Planners should determine what motivates their employees and what resources are available to reward the employees. They must also determine what behaviors or accomplishments should be recognized, determine the specific rewards for specific behavior and results, and communicate the recognition and incentive program information to the employees.

Those planning recognition and incentive programs must also determine time frames and program rules and results. They must also decide how those who achieve program goals should be determined, and how the effectiveness of the program will be evaluated. It is also important to continuously implement other recognition and incentive programs based on the evaluation results. Examples of incentive programs include awards for service, sales and productivity, customer satisfaction, safety, and longevity.