Explain the duties and functions of the reservations department in a casino hotel.
What will be an ideal response?
Room managers typically wield power in a casino resort because
they control the revenue of the hotel rooms
Indicate whether the statement is true or false
Baggage-in and baggage-out is an important money maker for the bell departments of hotels doing a large group business.
Indicate whether the statement is true or false
Casinos generally now view a casino hotel as an amenity that does
not necessarily have to pull in a profit..
Indicate whether the statement is true or false
Bellpersons should not address guests by name; it makes a professional situation appear to be a social one.
Indicate whether the statement is true or false
Housekeeping targets those rooms already vacated to clean first
during the day.
Indicate whether the statement is true or false
Seeing-eye animals (dogs, monkeys, etc.) are admitted to every hotel including those with a no-animal policy.
Indicate whether the statement is true or false
The text identifies housekeeping as the manufacturing
department for the hotel.
Indicate whether the statement is true or false
Out of the ten largest hotels in the world, nine are at casino resorts
and they are all in Las Vegas.
Indicate whether the statement is true or false
Aware that some guests are allergic to animals, hotels that accept pets alert other arrivals with appropriate signs on the door, just as hotels do for no-smoking rooms.
Indicate whether the statement is true or false
Quick Reply
