Which of the following is out-of-place with the rest of the set?
a. Day rate
b. Shoulder rate
c. Use rate
d. Part-day rate
e. None of the above; that is they are all synonyms
Explain how casino size, hotel organizational power, and high roller suites differ in standard hotels and casino hotels.
What will be an ideal response?
Elevators
a. Were adopted by hotels only after proving successful elsewhere
b. Helped speed the development of high-rise hotels
c. Now account for the largest portion of the uniformed-service department
d. Delayed the development of rejuvenated lobbies
e. None of the above
Detail some of the differences between standard hotels and casino hotels.
What will be an ideal response?
Charges for room and tax are posted by the night auditor except charges for:
a. Late check out
b. Day rate use
c. Use rate use
d. Failure to stay through the reservation commitment
e. All of the above
Elasticity is a change in:
a. Supply resulting from a change in rate
b. Rate resulting from a change in supply
c. Demand resulting from a change in rate
d. Rate resulting from a change in demand
e. None of the above
Master accounts are like corporations, both have legal identity separate from their individual members.
Indicate whether the statement is true or false
Despite the title, an assistant manager is not a direct assistant to the general manager, but is, rather, a manager in the rooms division.
Indicate whether the statement is true or false
All else equal, the reservationist should always offer the caller a list of possible discounts before quoting a rack rate for the reservation.
Indicate whether the statement is true or false
Restaurant POS terminals reduce bad debts by rejecting invalid meal checks from guests who have already checked out and/or paid in advance.
Indicate whether the statement is true or false
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