Seeing -eye animals (dogs, monkeys, etc.) are admitted to every hotel including those with a no-animal policy.
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An independent observer would consider the registration encounter a Moment of Truth.
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A membership organization, such as Best Western, is a hotel chain with a fancier name; there is really no difference in being a member of Best Western or a member of, say, Hilton or Marriott.
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The room rate should be high enough to meet fixed and variable expenses and return a fair value to investors is a statement associated with the:
a. Cost of Renovation rate
b. Rule of Thumb room rate calculation
c. Ideal Average Room Rate computation
d. Hubbart Room Rate Formula
e. All of the above
Yield managers (also called revenue managers) are responsible for:
a. Increasing room rates as occupancy rises
b. Determining the mix between a properties individual guest rooms and group blocks
c. Department increasing marketing budgets to provide more exposure when occupancy is down
d. Setting the rules and triggers for computer programs involved with their predictions
e. Increasing the staff-to-guest ratio when occupancy is high; decreasing it when occupancy is low
Hotels sell to their guests:
a. Acommodations
b. Accomodations
c. Accomidations
d. Accommadations
e. Accommodations
Aware that some guests are allergic to animals, hotels that accept pets alert later arrivals with appropriate signs on the door, just as hotels do for no-smoking rooms.
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A hotel reservation is essentially a legal contract. Therefore, in the case of an overbooking situation, hotels or guests could probably sue for breech of contract. However, few ever doit's too much work for too little return.
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To make empty minutes pass quickly for guests waiting in line:
a. Post a sign telling how long before the end is reached
b. Show video clips on an overhead monitor
c. Build a front-desk attraction; a big aquarium for example
d. Have an employee work the line
e. All of the above
Advance deposit reservations have a greater likelihood of no-show than non-guaranteed reservations.
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