RevPar is the product of ADR (say 80.00) multiplied by occupancy (say 80).
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Upgrades give the guests more value; upsells give the hotel more value.
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The supposedly absolute rule that folios are always reduced to zero at check out has exceptions.
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Charges for room and tax are posted by the night auditor except charges or fees for:
a. Late check out
b. Day rate use
c. Use rate use
d. Failure to stay through the reservation commitment
e. All of the above
Acting in their role of host, innkeepers (hotels) are expected to and do cash personal checks and make emergency loans to guests.
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Innkeeping is a cyclical industry that goes from highly profitable peaks to very difficult troughs.
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Property management systems (PMSs) are able to display vacant rooms (those available for sale) in only one format: in room number sequence.
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Buying a good mattress, which has an 8-10 life, is poor management; better to buy a less expensive mattress and replace it more frequently.
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One of the chief advantages of chains is incorporating: One corporation serves the entire chain, saving the necessity and cost of incorporating each hotel property individually.
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Larger beds mean higher laundry bills because laundry costs are calculated by the weight of the linen.
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