If sales managers must choose in order to finalize some business, they should extend credit against room sales rather than for banquet sales, which have a lower profit margin.
Indicate whether the statement is true or false
Most hotels scatter tour group assignments to numerous floors throughout the hotel.
Indicate whether the statement is true or false
Although U.S. air carriers have stopped paying commissions to travel agencies, hotels have continued paying them the standard 10 commission.
Indicate whether the statement is true or false
A budget motel of 100 rooms might have as few as 30 employees; whereas an upscale property of 400 rooms might have as many as 500 employees.
Indicate whether the statement is true or false
Hoteliers value their properties on a per room basis; speaking, for example, of 150,000 per room.
Indicate whether the statement is true or false
Because the U.S.A. is a member of the United Nations, it uses the international rating system of stars () adopted by the World Tourism Organization.
Indicate whether the statement is true or false
For housekeeping, the sequence is room ready, room occupied, room on-change,room ready.
Indicate whether the statement is true or false
Hotels control labor costs by using call-in staff: Employees work only when the business is there; housekeeping is one such department.
Indicate whether the statement is true or false
Heretofore hotels waited for a court order before releasing information about their guests; now
because of the anti-terrorism legislation it can be done merely by a letter.
Indicate whether the statement is true or false
A frequently used term, per-key cost, refers to the expense (cost) of installing guest-room locks in a new hotel building.
Indicate whether the statement is true or false
Quick Reply
