A _______ _______ is conducted to determine the potential market.
a. Process plan
b. Productivity measure
c. Market analysis
d. Market survey
Guestrooms offer many options for reducing energy costs, but guest ________ and satisfaction must not be sacrificed in the interest of reducing costs.
Fill in the blank(s) with correct word
The ____________ model consists of three components that must be nurtured to achieve productive excellence: interdependence, interpersonal skills, and commitment to an overriding departmental goal.
Fill in the blank(s) with correct word
_________ can be thought of as a total system designed to plan, price, promote, and make available to selected markets hospitality products and services.
Fill in the blank(s) with correct word
Department heads need to know both the expected cost increase for supplies as well as for ________ before they can estimate forecasted expenses.
Fill in the blank(s) with correct word
What does designer John Portman recommend be incorporated into hotels to improve security and safety?
What will be an ideal response?
When you have a fee simple interest in a property, which of the following do you NOT own?
A) the minerals under the ground
B) the air space above the ground
C) the ground and everything permanently attached to it
D) none of the above
Before management can improve productivity, agreements must be reached on how to __________ productivity.
a. Measure
b. Create
c. Plan
d. Direct
Things such as cleaning supplies, guest supplies and guest amenities are categorized as:
a. Non recycled inventories
b. Guest visit inventory
c. Inventory
d. Room supplies
If the _____________mix changes from that prevalent when the hotel was built, then the hotel's occupancy will suffer.
Fill in the blank(s) with correct word
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