The quality of a forecast is figured by comparing the actual number of rooms to the forecast.
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The most important information to gather from competitive hotels is the average rate and occupancy information.
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Jobs that require customer contact tend to be rather low paying.
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Over half of all pleasure trips are for the purpose of:
a. Outdoor recreation
b. Visit friends and family
c. Personal getaways
d. Sightseeing and entertainment
Forecasts for catering are typically configured by using total events actually booked and adding on an estimate of additional sales.
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Remote monitoring would be most useful in which of the following areas?
a. Guest rooms
b. Main entrances and exits
c. Less trafficked areas of the property
d. Common areas, such as the lobby or banquets halls
The submarket analysis is one of the most important and distinguishing features of a hotel appraisal.
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Most of the savings in energy costs will come from improved building systems.
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The moment of truth is delivered by employees, not managers.
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A split shift is when a complete day is split into two different shifts for two different employees.
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