Although associations tend to change the location of their conventions each year, business meetings frequently use the same venue year after year if the venue provides adequate service.
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A balancing sheet is comprised of three sections: assets, liabilities, and profit margins.
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Which of the following is not true of the payback period method?
A) It fails to take into account the time value of money.
B) It fails to take into account a project's net cash flows.
C) It fails to take into account a project's net cash flows after the payback period.
D) There is no objective criterion for what is an acceptable payback period.
The seven responsibilities that managers must focus on are asset protection, managing supply and demand, increasing income, improving employee performance,
a. Improving room service, managing food production, security issues
b. Managing risk issues, managing customer disputes, improving productivity
c. Improving productivity, managing customer service, and managing quality
Hotel management can be held responsible in a court for a crime that is committed on the hotel property against a guest if a there is a history of this sort of crime in the past.
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External constituents, who consist of various levels of management, are typically interested in operational results to help improve performance.
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The Group Performance model describes the climate of an organization in six dimensions: three dealing with performance, three with development.
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The payback period is a useful measure of a project's
A) profitability.
B) economic life.
C) rate of return.
D) liquidity risk.
Managers must deal with problems involving understaffing and the budget, but the most pressing question for managers is the question of:
a. Customer satisfaction in the hotel; whether customer's needs are adequately met
b. Risk prevention as it relates to rooms and the workplace
c. How to maximize time efficiency to meet the needs of employees, customers and corporate
Traditional locking systems are less secure than electronic key cards, which in turn are less secure than smart cards.
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