Responsibilities in managed services do NOT include
A) financial budgeting
B) employee relations
C) human resource management
D) building and grounds
E) safety administration
Higher sales volume travel agencies often receive discounts from cruise lines that can be passed on to their clients.
Indicate whether the statement is true or false
________ oriented companies and ________ oriented people are truly successful in a competitive hospitality marketplace.
A) Success B) Business C) Marketing D) Customer
The second stage in event planning is the ________ stage and allows for the freedom in creativity and the implementation of new ideas that support the objectives for the event.
Fill in the blank(s) with correct word
The value today of a claim to a future risky dividend stream is a function of:
A) the riskiness of the future dividends B) the timing of the future dividends
C) the magnitude of the future dividends D) all of the above
In an effort to increase cash sales and to manage profitability, managers of health care operations have become more resourceful by
A) decreasing portion sizes of meals served to staff and patients in medical care facilities
B) adding an extra charge to service users not affiliated with the medical facility
C) developing concepts like medical malls with retail shops, bakeries, catering and restaurants
D) charging more for cafeteria food and eliminating discounts to staff
A job description lists the personal requirements judged necessary for someone to successfully complete tasks within a position.
Indicate whether the statement is true or false
Which of the following is NOT part of the consumer trade-off model?
A) Price (sacrifice) B) Need (problem)
C) Product/service (solution) D) All of the above
A ________ recognizes a unique moment in time with a ceremony and ritual to satisfy special needs.
Fill in the blank(s) with correct word
The land-based position of vice-president, hotel operations relates to planning/coordinating on board guest services and land programs for passengers.
Indicate whether the statement is true or false
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