Hyatt Hotels Corporation is characterized by a ________ management approach.
A) authoritarian B) centralized C) decentralized D) micro
A ________ is a person responsible for translating corporate philosophy to the contractor and for overseeing the contractor to make certain that they abide by terms of the contract.
Fill in the blank(s) with correct word
Hyatt Hotel Corporation was founded by the ________ family.
A) Carlson B) Day C) Wilson D) Pritzker
What is used to describe the extent to which jobs in an organization are divided into separate tasks?
A) work specialization B) function analysis
C) job rotation D) job project
Incentive houses work with companies to:
A) provide free vacations for all employees
B) set up incentive plans for company employees to motivate them
C) design T-shirts and other promotional items for their clients employees
D) create competitions between departments to motivate sales teams
A cover is also known as
A) a hat B) a guest C) an entree D) a table
Companies that operate their own foodservice operations are known as ________.
Fill in the blank(s) with correct word
If Rooms revenue is 75,884 and the total number of rooms sold is 662 then the average daily rate is:
A) 125.00 B) 114.63 C) 118.75 D) 136.50
A service organization within the visitor industry that offers a host of programs and services to meet client's needs is known as a:
A) Destination Management Company B) Convention and Exposition Center
C) Service Contractor D) Convention and Visitors Bureau
What provides the total framework by which job tasks are divided, grouped, and coordinated?
A) organizational structure B) project structure
C) span of control D) job rotation
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