In value stream mapping, the flow diagram that depicts process improvements to optimize the value and minimize the non-value-added streams is called a/an _____.
a. current state map
b. future/ideal state map
c. variation map
d. anticipated state map
e. None of the above.
Question 2Yeoh and Calantone identify six categories of selection criteria that reflect the _________ distributors must possess to be effective representatives in foreign markets.
a. breadth of expertise
b. knowledge
c. core competencies
d. technical skills
e. efficiency skills
Question 3Because counterfeiters evade taxes, local governments are swift to crack down on product pirates.
Indicate whether the statement is true or false
Question 4Gretchen found herself buying and wearing clothes from a boutique that her friends frequented even though she really did not like the brands. This is an example of _____ driving acquisition.
A) safety needs
B) social needs
C) functional needs
D) symbolic needs
E) egoistic needs
Question 5Communication is an important consideration in channel design.
Indicate whether the statement is true or false
Question 6In value stream mapping, the flow diagram that depicts the process and shows the times and resources used at each step and the time delay between each step is called a/an _____.
a. anticipated state map
b. future state map
c. ideal state map
d. current state map
e. None of the above.
Question 7Which of the following statements is a false statement about Hlavacek and McCuistion's channel member selection criteria for technical product sold in industrial markets?
a. Manufacturers should select distributors who carry a rather small array of products.
b. Financial capacity should not be overemphasized; sometimes less well-financed distributors are hungrier.
c. Aggressiveness of the distributor always is a vital criterion.
d. A distributor that is a small business will be able to focus more attention on specific products.
e. A channel member's market coverage should be a criterion.
Question 8Quite frequently, not even the manufacturer can tell the difference between the original product and a counterfeit product.
Indicate whether the statement is true or false
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