Organizational structure is the formal chain of command of jobs within an organization. (True or false?)

Organizational structure is the formal chain of command of jobs within an organization.
 
  Indicate whether the statement is true or false.

Question 2

In highly ________ organizations, there are explicit job descriptions, numerous organizational rules, and clearly defined procedures covering work processes.
 
  A) formalized
  B) decentralized
  C) departmentalized
  D) specialized

Question 3

Bob works in a mid-sized organization with other skilled workers who all pitch in to do what needs to be done to satisfy the customer. It is likely Bob works in a ________ organization.
 
  A) formalized
  B) decentralized
  C) departmentalized
  D) cross-functional

Question 4

As organizations become more flexible and responsive to environmental trends, there is a distinct shift toward ________ decision making.
 
  A) centralized
  B) decentralized
  C) concentrated
  D) departmentalized

Question 5

Which of the following factors would require a more decentralized organizational structure?
 
  A) when the lower-level managers want a voice in decisions
  B) when the lower-level managers are not capable of making decisions
  C) when the decisions to be made are not significant
  D) when the company is large

Question 6

________ refers to how standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures.
 
  A) Specialization
  B) Centralization
  C) Decentralization
  D) Formalization

Question 7

After extensive job cuts to reduce costs, upper level managers are spending significant amounts of time solving problems in the production units. Lower level managers are resentful that they cannot make decisions for their own units.
 
  What recommendation would you make for this firm?
  A) Reorganize; departmentalize around customers instead of products.
  B) Formalize; write explicit job descriptions, rules, and procedures so the upper managers won't have to decide each case individually.
  C) Centralize; create a department that does nothing but make decisions.
  D) Decentralize; give authority to the lower level managers regarding events in their own units.

Question 8

The fact that Monica's signature is required on all documents and her word is the last word on all decisions relating to her department suggests that ________.
 
  A) her employer has a centralized structure
  B) her employer has a decentralized structure
  C) her employer has a simple structure
  D) her employer has an organic structure