Which of the following steps of the appreciative inquiry attempts to identify what people think are the organization's strengths?
A) dreaming
B) destiny
C) collaboration
D) inferring
E) discovery
Question 2Appreciative inquiry (AI) is an organizational development technique. Which of the following statements is true regarding appreciative inquiry?
A) It tries to identify discrepancies among member perceptions and solve these differences.
B) It uses high-interaction group activities to increase trust and openness among team members, improve coordinative efforts, and increase team performance.
C) It involves an outside consultant who helps the manager to analyze processes within his or her unit and identify what to improve and how.
D) It consists of four steps including discovery, dreaming, design, and destiny.
E) It seeks to change groups' attitudes, stereotypes, and perceptions about each other.
Question 3Which of the following is a step in the appreciative inquiry process?
A) analysis
B) dreaming
C) inferring
D) classifying
E) collaboration
Question 4________ is a method of changing behavior through unstructured group interaction.
A) Action research
B) Planned modification
C) Process consultation
D) Sensitivity training
E) Psychoanalysis
Question 5The deemphasizing of hierarchical authority and control in organizational development is referred to as ________.
A) horizontal integration
B) power equalization
C) trust and support
D) respect for people
E) vertical blending
Question 6A ________ firm uses both online and traditional stand-alone locations.
A) first mover
B) clicks-and-bricks
C) focuser
D) brick-and-mortar
Question 7Managers using the strategic management process always achieve positive outcomes.
Indicate whether the statement is true or false.
Question 8A firm that is stuck in the middle cannot develop ________.
A) a cost or differentiation advantage
B) a functional strategy
C) a leadership strategy
D) a competitive advantage
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