________ plans are clearly defined and leave no room for interpretation.
A) Directional
B) Stated
C) Long-term
D) Specific
Question 2Todd Miller, CEO of Miller's Grocery, has determined that all stores should be well maintained both inside and out. This is an example of a ________.
A) directional plan
B) specific plan
C) financial goal
D) social goal
Question 3A paper sales company designs and offers a new method of purchasing and shipping commercial quantities of paper through its Web site. The company used to do its business through its sales representative. This is an example of a(n) ________ change.
A) accidental
B) secondary
C) planned
D) cognitive
E) integrated
Question 4Long-term plans are defined as those with a time frame beyond ________.
A) seven years
B) one year
C) five years
D) three years
Question 5Williamson is the owner of a small company that sells corporate gifts through an online store.
Business has slowed down in recent months and he realizes that the organization must move in a different direction if it is to survive. He has reset some of the company's overall goals and wants to develop a plan to achieve those goals. He is anticipating the business environment to be volatile for next few years. Considering the above information, it can be determined that his plan must be ________, ________, and ________.
A) operational; directional; rigid
B) informal; unwritten; flexible
C) strategic; general; rigid
D) strategic; specific; flexible
Question 6Which of the following factors has contributed to the decline in the number of years used to define short-term and long-term plans?
A) environmental uncertainty
B) profit-orientation of businesses
C) flattened organizational structures
D) stagnant business conditions
Question 7An example of change in competition is ________.
A) U.S. manufactured Toyota vehicles
B) collapse of Enron Corporation
C) Iraq-U.S. war
D) increased interest in urban living
E) a decrease in interest rates
Question 8Plans that encompass only the production or the sales goals of a company are termed ________ plans.
A) operational
B) strategic
C) informal
D) financial
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