Art-Is-Us claims to be a spiritual organization. Company employees are encouraged to show kindness toward others. Employees are treated with esteem and value and supported for their creativity and flexibility.
While the organization values profits, its purpose is to spread the pleasure of art to as many people as possible. Which of the following is not one of the cultural characteristics commonly found in spiritual organizations?
A) benevolence
B) competitiveness
C) open-mindedness
D) trust and respect
E) strong sense of purpose
Question 2Which of the following is one of the techniques used by organizations to make their workplace more family-friendly?
A) telecommuting
B) job enlargement
C) classroom training
D) mentoring program
E) job rotation
Question 3Which of the following terms refers to the recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community?
A) dominant culture
B) fundamental mechanism
C) workplace spirituality
D) outcome orientation
E) subculture
Question 4Which of the following statements regarding downsizing is true?
A) Organizations that are able to demonstrate fairness are more likely to make the hoped-for gains from downsizing.
B) Employees who have been laid off almost always feel badly about their previous employer.
C) Employees who have been laid off are unlikely to return to the company if asked.
D) It is generally in the best interests of the employee to challenge the decision.
E) The initial screening process can be considered a failure.
Question 5Work-life conflicts became noticeable in the 1980s when ________.
A) the rate of inflation started increasing
B) baby boomers' parents began to age
C) men started giving more importance to family time
D) workloads became historically heavier
E) women, with dependent children, started entering the workforce
Question 6Organizations that promote a spiritual culture ________.
A) use stories for transmitting the organizational culture to the employees
B) use wide spans of control
C) recognize that people seek to find meaning and purpose in their work
D) de-emphasize community differences within the organization
E) tend to downplay the importance of employee satisfaction
Question 7Liz is the lead editor for a small, city newspaper. One of her advertising sales representatives is pulling in a lot of restaurant clients.
Liz realizes that the representative is quite knowledgeable about food and speaks quite elegantly when describing different dishes. She has begun discussing with the representative the possibility of collaborating with a writer to include a weekly restaurant review that includes the representative on the byline. After the first couple of reviews, the representative is able to increase ad sizes and sales. He is very happy with his new job diversification. Which aspect of creating a positive organizational culture is Liz utilizing?
A) rewarding more than punishing
B) building on organization strengths
C) emphasizing individual vitality and growth
D) creating loose management oversight
E) using narrow spans of control
Question 8Patricia is a team leader. When looking at an e-mail from one of her team members, Patricia noticed that the e-mail was sent at nine-thirty in the evening.
The next day she personally went to the employee's cubicle and told him how much she appreciated him staying late to get the project to the client on time. Which aspect of creating a positive organizational culture is Patricia utilizing?
A) rewarding more than punishing
B) building on organization strengths
C) emphasizing individual growth
D) building on employee strengths
E) providing extrinsic rewards
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