Why has collective bargaining for federal unions traditionally been quite different from private sector bargaining?
A) mandated pension plans
B) non-negotiable wages
C) two-tier wage system
D) required arbitration
Question 2Managers can identify influencers (highly networked people trusted by their coworkers) by noting which individuals are small talkers (those who regularly communicate about insignificant, unrelated issues).
Indicate whether the statement is true or false
Question 3A software development firm has witnessed substantial growth and seeks to expand and reorganize its structure to meet the demands from clients in a better manner.
HR has been given a clear directive that one of the major criteria for selection of recruits would be the candidate's ability to function as a team player. This is because the company is revamping all its major functions from the traditional departmental model to an arrangement of flexible teams. Joe Sanchez, one of the firm's oldest and most experienced employees, has demonstrated considerable ability in developing the best programs, but he prefers to work alone. The company does not wish to lose resources like Sanchez and others who lack the ability to work in groups, but teamwork is essential to its reorganization. Which of the following strategies will help rectify this problem?
A) encouraging the formation of more diverse teams
B) informing all employees that ability to work in teams will be a major determinant for promotions and bonuses
C) increasing the size of teams so the contribution of people like Joe will not affect team performance overall
D) applying merit-based compensation systems instead of gainsharing
E) encouraging employees like Joe to work more independently
Question 4Which Act established the Federal Labor Relations Authority?
A) Norris-LaGuardia Act
B) Taft-Hartley Act
C) Civil Service Reform Act
D) Landrum-Griffin Act
Question 5As in the United States, only employees pay union dues in China.
Indicate whether this statement is true or false.
Question 6Mike and Keith are on the same team; they work well with other people in the same team but don't get along with each other. This type of conflict can best be described as ________.
A) intragroup
B) bilateral
C) intergroup
D) dyadic
E) dual
Question 7The sole labor union in China is the All-China Federation of Trade Unions.
Indicate whether this statement is true or false.
Question 8Conflicts related to how the work gets done are called ________ conflicts.
A) communication
B) task
C) job
D) relationship
E) process
Question 9Which of the following statements is true with regard to nonverbal communication?
A) Nonverbal communication has a high degree of potential distortion.
B) E-mails and memos are examples of nonverbal communication.
C) The importance of nonverbal cues is low as they have no fixed meanings.
D) Level of interest and the perceived status between a sender and a receiver can be studied through body language.
E) Messages received through oral and nonverbal communication cannot be contradictory to each other.