Which one of the following is the most recommended tactic for a team leader to use in building teamwork?
A) Use an autocratic leadership style
B) Discourage virtual team members from spending work time communicating with each other
C) Maintain a negative mood to keep team members on edge
D) Have an urgent, constructive purpose
Question 2A coworker says to Pam, Our team is awesome. Pam displays the active listening technique of accepting the sender's figure of speech when she replies ________
A) I like the way you talk like a teenager.
B) In what ways are we awesome?
C) Tell me a couple of ways in which we are outstanding.
D) I like your enthusiasm.
Question 3An example of a work-related stereotype would be that people under age 25 become anxious and disoriented if they are not carrying a smart phone.
Indicate whether the statement is true or false
Question 4________ was a sociologist known for his book The Functions of the Executive, which explains the importance of executive thought and action in achieving goals.
A) Henri Fayol
B) Frank Gilbreth
C) Elton Mayo
D) Douglas McGregor
E) Chester Barnard
Question 5One of the best known methods for building team spirit is ________.
A) competing against a common adversary
B) monetary rewards
C) micromanagement
D) competition between team members
Question 6Research suggests than men use the terms I, me, and mine much more frequently than do women.
Indicate whether the statement is true or false
Question 7________ contended that their religious beliefs lead Protestants to save their wealth rather than spend it wastefully, and thus accumulate large amounts of capital that could be used to build larger, more efficient enterprises.
A) F.W. Taylor
B) Mary Parker Follett
C) Henri Fayol
D) Lillian Moller Gilbreth
E) Max Weber
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