Studies suggest that workplace lying takes place ________.
A) frequently
B) on very rare occasions
C) mostly in the executive suite
D) mostly among entry-level workers
Question 2An important feature of the confront-contain-connect technique of managing anger in others is to find a relatively private place where the angry person can vent his or her frustrations.
Indicate whether the statement is true or false
Question 3Which one of the following is a recommended way of getting past the emotional turmoil associated with adversity?
A) Take the setback personally.
B) Do not take the setback personally.
C) Deny the reality of your problem.
D) Exhibit a little panic behavior.
Question 4A study conducted in Germany with over 200 workers showed that networking ________.
A) really does enhance success
B) has some benefits but yields a poor return on investments
C) enhances satisfaction but is not associated with financial success
D) has its biggest impact during the first few years of a career
Question 5Sally has a major concern about a company product. To use the open-door policy to communicate these concerns, Sally first consults with her supervisor before communicating higher in the organization.
Indicate whether the statement is true or false
Question 6Diane still uses the old technique of counting to ten when she is angry, but this is no longer considered a valuable technique.
Indicate whether the statement is true or false
Question 7Bouncing back from setbacks and embarrassments is often referred to as ________, and is a major contributor to personal effectiveness.
A) resilience
B) jumping
C) helping
D) driving
Question 8Gerard is attempting to build his career through networking. A good idea for him to get started is to ________.
A) focus on high-level, influential contacts
B) purchase a service which will provided an immediate 3,000 Twitter followers
C) be inclusive in terms of inviting a wide range of people into his network
D) invest all his networking time online
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