Organizational political activity is likely to occur in the face of:

Organizational political activity is likely to occur in the face of:
 
  A) ambiguity.
  B) large amounts of scarce resources being at stake.
  C) conflicting interests of organizational units.
  D) all of these conditions.

Question 2

________ involves bringing individuals directly affected by the proposed change into the decision-making process.
 
  A) Participation
  B) Facilitation and support
  C) Delegation
  D) Manipulation and co-optation

Question 3

Fred's Donuts is installing new equipment in its bakery. Many employees are fearful they will not be able to operate it. Which of the following courses of actions is best for Fred to use to overcome this employee resistance?
 
  A) threaten the employees who resist the change
  B) present distorted facts to the employees
  C) terminate employees who resist the change
  D) educate employees and communicate with them

Question 4

In goal-path theory, the determinants of which leadership style is best include:
 
  A) the strengths and skills of the leader.
  B) the characteristics of subordinates.
  C) the level of control present in the situation.
  D) None of these.

Question 5

Which of the following techniques for reducing resistance to change assumes that much of the resistance lies in misinformation?
 
  A) negotiation
  B) education and communication
  C) participation
  D) facilitation and support

Question 6

The three basic components of creativity in individuals and teams are ________.
 
  A) cognitive skills, intrinsic motivation, and appropriate resources
  B) skills in the task domain, skills in the communication domain, and intrinsic motivation
  C) domain-relevant skills, creativity-relevant skills, and intrinsic motivation
  D) skills in the task domain, intrinsic motivation, and appropriate resources

Question 7

The practice of eliminating parts of organizations that focus on noncore sectors of the business and hiring outside forms to perform these functions instead is called:
 
  A) work restructuring.
  B) rightsizing.
  C) reducing.
  D) outsourcing.

Question 8

People who engage in organizational politics would likely possess all of the following characteristics EXCEPT:
 
  A) ambition.
  B) introversion.
  C) intelligence.
  D) popularity.

Question 9

The most important factor shaping organizational citizenship behavior is employees' expectation of fair treatment.
 
  Indicate whether the statement is true or false