Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter where they are located. This principle is known as the ________.
A) impartiality of management
B) neutrality of management
C) universality of management
D) reality of management
Question 2In a short essay, describe the importance of customers to the manager's job.
What will be an ideal response?
Question 3In order for organizations to survive successfully, managers must create a customer-responsive organization.
Indicate whether the statement is true or false.
Question 4Innovation is confined to high-tech and other technologically sophisticated organizations.
Indicate whether the statement is true or false.
Question 5Managers must understand and manage both the power and the peril of social media.
Indicate whether the statement is true or false.
Question 6From a business perspective, a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies is known as ________.
A) accountability
B) universality
C) equitability
D) sustainability
Question 7Social media is a communications tool which should be ________.
A) used to publish one-way messages from managers to employees
B) banned from the workplace
C) limited only to top managers
D) used to tap into innovation and talent
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