The most thorough and complete evaluation approach is the __________ evaluation.
A) peer B) self
C) superior's D) 360 degree evaluation
Question 2If the manager uses critical incidents as a method of performance evaluation:
A) the subordinate will become motivated.
B) the evaluator's writing skills become the determining factor in success or failure.
C) the subordinate is apt to become confused.
D) the focus is on key behaviors.
Question 3The ________ as the number of levels in the organizational hierarchy increases.
A) span of control narrows
B) span of control expands
C) scope of influence narrows
D) scope of influence expands
Question 4The approach to evaluation that uses feedback from those who have daily contact with an employee (everyone from mail room personnel to customers to bosses to peers) is termed:
A) BARS. B) critical incidents.
C) 360 degree evaluation. D) multi-person comparisons.
Question 5Quality, service, and low cost are the goals companies are able to achieve through which process(es)?
A) Total Quality Management. B) Flexible Manufacturing Systems.
C) Reengineering. D) All of the above.
Question 6A work scheduling option that increases employee discretion is:
A) the compressed work week. B) a 4-40 program.
C) job rotation. D) flextime.
Quick Reply
