You are interested in discovering the major determinants of productivity, absenteeism, turnover, and job satisfaction within your work group. You are decided that you will look at variables as individual-level, group-level and organizational level.
In this issue, one of the individual-level
variables you will probably consider is:
A) communication patterns. B) perception.
C) human resource policies. D) levels of conflict.
Question 2Primary dependent variables in OB include:
A) absenteeism. B) job satisfaction.
C) productivity. D) all of the above.
Question 3Understanding human behavior in organization has been getting more difficult due to:
A) companies are becoming mufti-national.
B) more women are working.
C) greater diversity.
D) all of the above.
Question 4In the study of OB, intuition is replaced by:
A) listening. B) generalization.
C) prediction. D) systematic study.
Question 5__________ includes analyzing relationships, determining causes and effects, and based conclusions on scientific evidence.
A) A systematic study of organizational behavior
B) A theoretical approach to organizational behavior
C) The observational approach to understanding organizational behavior
D) Organizational behavior
Question 6Behavior is generally __________ and the __________ of behavior is a means to making reasonable accurate predictions.
A) uncontrollable; systematic study B) predictable; systematic study
C) predetermined; observation D) controllable; theoretical application
Question 7A major theme in your textbook is that behavior is not:
A) random. B) consistent. C) predictable. D) caused.
Question 8According to the text, the best approach for obtaining knowledge about human behavior is:
A) a theoretical approach. B) the common sense approach.
C) a systematic approach. D) an observational approach.
Question 9If we know how a person perceives a situation and what is important to him/her, then behavior is generally:
A) uncontrollable. B) controllable.
C) predictable. D) predetermined.
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