Fundamental consistencies allow __________ of behavior.
Question 2Predictability of behavior is most enhanced if we know:
Question 3The systematic approach to the study of OB is most consistent with:
Question 4In a study of top executives at Fortune 500 companies discovered that the single biggest reason for managerial failure is:
A) lack of education. B) poor training.
C) lack of experience. D) poor interpersonal skills.
Question 5In regard to cultural values, in __________ cultures, members of high- and low-status groups communicate frequently, and do not go to great lengths to perpetuate differences.
In __________ cultures and organizations, status differences are not easily permeated.
a. individualized; collective
b. direct; indirect
c. egalitarian; hierarchical
d. schmoozing; exclusive
Question 6Unless people have had special training, they are likely to commit blunders when communicating virtually. All of the following are best practices of virtual communication etiquette EXCEPT:
a. active listening.
b. establish one person as the speaker for the group and have all other group members funnel their questions and comments through that team member.
c. immediately establish the purpose of the team.
d. summarize often and confirm understanding.
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