Companies that retain market domination over long periods tend to develop leaders _________.
a.
by hiring graduates from the finest MBA programs
b. by hiring them away from competitors
c.
internally
d.
by hiring people who have completed external leadership development programs
e.
none of the above
Question 2To transform an organization from a collection of individuals into a coordinated, interdependent unit requires ___________ that transcends instrumentality.
a. precise written contracts
b.
a strong organizational culture
c.
a bond
d.
habits
e.
none of the above
Question 3Which of the following is NOT a core task of change leadership:
a. establish demanding performance expectations
b.
enable upward communication
c.
forge an emotional bond between employees and the organization
d.
design the new rules under which the organization will operate
e.
develop future change leaders
Question 4Organizational purpose is:
a. broader than strategy
b.
the same as strategy
c.
is a better way to define organizational culture
d.
describes what motivates workers
e.
none of the above
Question 5According to Spector, leadership's primary role in change management is:
a. providing strategic direction
b.
determining which employees must be laid off
c.
mobilizing adaptive behavior in the organization
d.
being the face of change
e.
all of the above
Question 6. In light of the strategic importance of team collaboration, you decide to offer a 3,000 end-of-year Team Spirit award to the employee who, according to peer ratings, has made the most significant contribution to collaborative relations in the organizat
In order to get the most benefit out of this award, you should:
a. announce the establishment of the award at the beginning of the year, so that people can work toward it.
b.
announce the award in the middle of the year.
c.
not announce the award at all keep it private and confidential so as not to embarrass anyone.
d.
announce the award and its recipient as a surprise feature of the end-of-year holiday party.