A distinguishing characteristic of a team is that the members
a. have complementary skills.
b. enjoy working with each other.
c. perceive themselves to be a group.
d. rely on the team leader for major decisions.
Question 2A conclusion reached by a group of economists studying the relationship between self-esteem and productivity was that productivity was
a. more influenced by changes in schooling than self-esteem.
b. more influenced by changes in basic skills and work experience than self-esteem.
c. heavily influenced by changes in self-esteem.
d. influenced by self-esteem only with newcomers to the work force.
Question 3Jane and Al are in dispute because their boss will send only one of them to a trade show. Their conflict is mostly caused by
a. differences in goals and objectives.
b. competition for limited resources.
c. different methods to reach a common goal.
d. the nature of their jo
b.
Question 4A recommended approach to time management is to take a break of several hours between tasks so you can be fresh enough to attain high productivity on the next task.
Indicate whether the statement is true or false
Question 5A developmental psychologist is likely to believe that self-esteem
comes about from
a. positive self-talk about being wonderful.
b. genuine accomplishment followed by praise and recognition.
c. receiving lavish praise even if you have not accomplished much.
d. enjoying noncompetitive activities.
Question 6In a work setting, maintain a frown while on the telephone because it prevents customers from thinking they are being taken too lightly.
Indicate whether the statement is true or false
Question 7A working unit in which members perform distinct functional tasks but whose members do not function cohesively as a team can still be effective.
Indicate whether the statement is true or false
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