The problem most likely to arise in implementing an OD program is _____.
a. inadequate support by top management
b. overestimating the resistance to change
c. communicating information to all levels of the organization
d. inability to apply appropriate coercive pressure
e. human resistance to change
Question 2Nonfinancial payments like health and life insurance, pensions, time off with pay, and child care facilities are examples of ________.
A) competency-based incentives
B) variable pay
C) benefits
D) bonuses
Question 3Which of the following benefits is required by federal or state law?
A) unemployment insurance
B) disability insurance
C) health insurance
D) pensions
Question 4Which of the following is NOT an advantage to pursuing an internal job?
A. You are a known commodity to the employer.
B. You are likely to be more willing to challenge the status quo than an external applicant.
C. You have a better idea of what the employer wants in an applicant than an external applicant.
D. All of the above are advantages
Question 5A matrix structure is characterized by ________.
A) a tall hierarchy
B) low integration
C) fixed product teams
D) vague authority relationships
Question 6The use of either explicit or implicit coercion is to be absolutely avoided in an OD program.
Indicate whether the statement is true or false
Question 7The implication of a study on job strain reported in the Journal of the American Medical Association is that _____.
a. top management positions need to be altered to reduce the pressure on managers
b. not much can really be done to reduce job strain as the tendency for an individual to suffer from strain is biological and is therefore out of control of the organization
c. the problem of strain can be reduced through meditation and biofeedback
d. improving the design of jobs, better use of worker skills, and increasing worker participation in decision-making should be undertaken
e. none of the above
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