In Vroom's theory of motivation, motivation is equal to E I V, where I represents ________.
A) intrinsic needs
B) internalization
C) instrumentality
D) incentives
Question 2A central idea of employee empowerment is to _____.
a. change the flow of work throughout the organization
b. delegate power and decision making to lower levels
c. improve the flow of the formal communications throughout the organization
d. increase the size of an employee's Johari Window
e. all of the above
Question 3Which of the following terms refers to financial rewards paid to workers whose production exceeds some predetermined standard?
A) indirect financial payments
B) merit payments
C) hardship allowances
D) financial incentives
Question 4If you are ______ it means that the lender guarantees what s/he will loan you for a house.
A. pre-appraised
B. pre-approved
C. pre-qualified
D. all of the above
Question 5Who proposed a two-factor theory that explains how motivator factors relate to satisfaction and hygiene factors relate to dissatisfaction?
A) Frederick Taylor
B) Abraham Maslow
C) Frederick Herzberg
D) David McClelland
Question 6As compared to other organizational structures, an advantage of a multidivisional structure is that ________.
A) it is the least expensive to operate
B) the division of labor increases organizational effectiveness
C) the duplication of organizational activities is avoided
D) the communication problems are least likely to occur in a multidivisional structure
Question 7According to Herzberg's Hygiene-Motivator theory, which of the following factors will most likely satisfy employees' higher-level needs?
A) base salary
B) achievement
C) incentive pay
D) co-worker relationships
Question 8Which of the following is a true statement about Herzberg's Hygiene-Motivator theory?
A) Highly motivated workers rely equally on lower-level and higher-level needs.
B) Assigning workers to teams can eliminate job-associated stress and frustration.
C) Providing employees with feedback and challenge satisfies their lower-level needs.
D) Managers can create a self-motivated workforce by providing feedback and recognition.
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