An approach for setting goals is _____.
a. by joint participation between the employee and the supervisor
b. to base them on past performance
c. to use time and motion studies for goals involving repetitive and standardized tasks
d. all of the above
e. answers a and b
Question 2An underlying assumption in the development of the individual member of an organization is that _____.
a. individual interventions are implemented with all organization members
b. it is usually successful and therefore more cost effective than most other methods
c. if the individual becomes more effective, the total organization will also be improved
d. it is usually not successful but the method is still used as it is part of an overall change program
e. answers a and d
Question 3List the outside stakeholders of an organization.
What will be an ideal response?
Question 4Which of the following statements is true regarding a multidivisional structure?
A) A multidivisional structure is the least suitable for an organization which produces a wide range of complex products.
B) A multidivisional structure decreases division of labor which ultimately decreases organizational effectiveness.
C) As an organization moves from functional to multidivisional structure, the level of vertical differentiation increases.
D) A multidivisional structure avoids duplication of organizational activities.
Question 5In ______ listening communication is a vibrant, two-way process that involves high levels of attentiveness, clarification, and message processing.
A. active
B. attentive
C. interactive
D. passive
Question 6In the first phase of resistance to change, there is likely to be a resolution between the forces advocating and resisting the change.
Indicate whether the statement is true or false