_______ listening occurs when the listener not only hears and reacts to the words being spoken but ...

_______ listening occurs when the listener not only hears and reacts to the words being spoken but also paraphrases, clarifies, and gives feedback to the speaker about the messages being received..
 
  Fill in the blanks with correct word

Question 2

Considerations for evaluation in force-field analysis are _____.
 
  a. which forces can be modified
  b. which restraining forces can be reduced with the least effort
  c. which driving forces can be increased
  d. all of the above
  e. none of the above

Question 3

Which of the following managers has a staff role?
 
  A) R&D manager
  B) production manager
  C) divisional manager
  D) assembly line supervisor

Question 4

Management by objectives is concerned more with personal goals of individuals than with organization goals.
 
  Indicate whether the statement is true or false

Question 5

Management by objectives is primarily a method for management to communicate to employees what their goals are to be.
 
  Indicate whether the statement is true or false

Question 6

In which of the following situation, servicing the needs of new kinds of customer groups and tailoring products to suit them are is most likely to be relatively difficult?
 
  A) the organization operates in a rich environment
  B) the organization uses functional structure
  C) the organization has a monopoly in its respective business
  D) the organization uses matrix structure

Question 7

Virtual negotiation is any negotiation where the parties are not talking to each other.
 
  Indicate whether the statement is true or false

Question 8

In the force-field analysis model, the forces acting on the organization to put pressure on it not to change are called _____.
 
  a. driving forces
  b. quasi-stationary equilibrium
  c. restraining forces
  d. sociotechnical force
  e. all of the above