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lmalma lmalma
wrote...
Posts: 491
5 years ago

________ listening occurs when the listener is genuinely interested in the speaker’s point of view and makes assumptions about the messages and fills in gaps with assumptions based on what the listener wants to hear rather than on what the speaker is actually saying.

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Negotiation and Dispute Resolution

Negotiation and Dispute Resolution


Edition: 1st
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5 years ago
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