Discuss the internal systems approach to measuring organizational effectiveness.
What will be an ideal response?
Question 2The most constructive mode between a practitioner and a client to further organizational change is _____.
a. apathetic
b. gamesmanship
c. consensus
d. charismatic
e. integrative
Question 3Which of the following statements is true according to Weber's principles of bureaucratic structure?
A) Classroom training should be given to all the employees to improve their theoretical knowledge.
B) In a stable environment, an organization should use a centralized organizational structure with narrow spans of control.
C) A role's task responsibility and decision-making authority should be clearly specified.
D) A 360 degrees appraisal should be conducted for all the employees at least twice a year.
Question 4The organization mirror is a technique designed to give work units feedback on how other elements of the organization view them.
Indicate whether the statement is true or false
Question 5According to Fiedler's Contingency Model, the quality of the relationship between the leader and followers is the most important element of the situation.
a. true
b. false
Question 6A rights-based approach focuses on the rights of individuals.
Indicate whether the statement is true or false
Question 7What are some factors that dictate which rules of fairness are employed in a specific negotiation situation?
What will be an ideal response?
Question 8It can be more efficient and less costly to take the time to ask questions that better help to understand a customer's interests.
Indicate whether the statement is true or false
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