Whereas coaching can be informal, mentoring tends to have a more structured and formal nature.

Whereas coaching can be informal, mentoring tends to have a more structured and formal nature.
 
  a. true
  b. false

Question 2

In analyzing communication processes within a group, a manager _____.
 
  a. tries to control who talks to whom
  b. makes a diligent effort to make sure no one is interrupted
  c. sometimes makes a record of who talks to whom
  d. makes sure all members make eye contact with one another
  e. all of the above

Question 3

Jill works as a cashier at a grocery store. She earns 10 an hour (or 400 for a 40-hour week). Last week, she worked 46 hours. What is the minimum amount that Jill earned last week?
 
  A) 460
  B) 490
  C) 520
  D) 550

Question 4

A closed system is in continual interaction with its environment.
 
  Indicate whether the statement is true or false

Question 5

Chief operating officers (COOs) ________.
 
  A) oversee organizational structure and culture
  B) determine competitive strategies for the organization
  C) are made responsible for achieving the predefined profit level
  D) are head of the R&D department in the organization

Question 6

When the parties to a negotiation are speaking simultaneously, they are said to be simu-talking.
 
  Indicate whether the statement is true or false

Question 7

The practitioner style that gives primary emphasis to employee relationships and morale is the _____ style.
 
  a. stabilizer
  b. analyzer
  c. persuader
  d. cheerleader
  e. pathfinder