People joining together because of related jobs or because the structure of the organization design are called _____.
a. conflict management
b. a conglomeration
c. natural work teams
d. Johari Windows
e. none of the above
Question 2The _____ is a hardball tactic that involves asking for additional small things after negotiation has begun or even reached tentative agreement on the main issues.
Fill in the blanks with correct word
Question 3What are the key challenges of multiparty negotiations?
What will be an ideal response?
Question 4The practitioner's style is influenced by the target organization's readiness for change, level of resistance, and culture.
Indicate whether the statement is true or false
Question 5Nonverbal communication should not be used in process interventions as this type of communication is not as specific as the words a speaker uses.
Indicate whether the statement is true or false
Question 6The action research model contains the following element(s):
a. collecting information about the organization
b. withholding feedback to prevent confusion
c. developing action programs
d. all of the above
e. answers a and c
Question 7Tolerance of mistakes can be an important aspect of an organizational culture that supports learning.
a. true
b. false
Question 8Personal growth and self-awareness are included in most development programs.
a. true
b. false
Question 9Learning requires consistent practice and persistence.
a. true
b. false
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