An employee who volunteers to stay late and do extra work is using which form of
impression management?
A) modeling B) exemplification
C) ingratiation D) self-promotion
Question 2In a meeting to deal with poor performance by a subordinate, the leader should:
A) ask the subordinate to suggest remedies
B) refer to formal rules and work procedures
C) tell the subordinate what must be done
D) have the subordinate ask coworkers for advice
Question 3Individual factors rarely play a role in explaining why people often resist change.
a. true
b. false
Question 4What is a mental model of negotiation?
What will be an ideal response?
Question 5You can usually understand a country's culture by using one of Hofstede's cultural dimensions.
a. true
b. false
Question 6Which of the following is a recommended guideline for correcting a subordinate's
performance deficiencies?
A) Warn the subordinate not to be defensive when receiving negative feedback.
B) Explain that the subordinate needs to become more motivated to succeed.
C) Explain why the subordinate's behavior is causing problems for others.
D) Threaten to fire the subordinate unless performance quickly improves.
Question 7Compared to the United States, Japanese culture has a shorter-time orientation.
a. true
b. false
Quick Reply
