Effectiveness and survival of most organizations depends on the ability to successfully adapt to change.
a. true
b. false
Question 2Which of the following was not suggested as a mechanism for reducing discrimination and
intolerance in an organization?
A) appraisal criteria that consider diversity issues and provide equal opportunity
B) hotlines for employees to report incidents of discrimination and intolerance
C) quotas to ensure each minority group is equally represented in leadership positions
D) advisory committees to identify discrimination or intolerance and develop remedies
Question 3Jodi Thompson and Cali Ressler believed that the typical flex-time solutions did not provide much benefit or flexibility and that the only solution was a radical change.
This example best illustrates which characteristic of a learning organization?
a. shared vision
b. system thinking
c. mental models
d. personal mastery
Question 4Japanese business leaders rarely see change as a threat and therefore organizations readily adapt to changes.
a. true
b. false
Question 5National culture is the set of values and beliefs shared by people within a nation.
a. true
b. false
Question 6The availability heuristic is a cognitive bias that can affect the accuracy of negotiators'
judgments. Which of the following best describes the availability heuristic?
A) Overestimating the type or number of people in a certain category because it is easier to
bring instances of this group or category of people to mind
B) Doing something for the counterparty and the counterparty immediately reciprocates
C) Examining other procedures or alternatives without regard to whether they are available
D) Describing some occurrence in vivid detail, even if it is an exceptional occurrence
Question 7A major obstacle to reaching integrative negotiation agreements is negotiators' beliefs about the
outcome of some future event. A ________ is a type of agreement in which parties leverage
differences of opinion to form an integrative agreement.
A) fixed contract B) contingency contract
C) compromise contract D) speculative agreement