Knowledge-based trust is grounded in behavioral predictability, and it occurs when a person
has enough information about others to understand them and accurately predict their behavior.
Whenever informational uncertainty or asymmetry characterizes a relationship, it provides
opportunity for deceit, and one or both negotiators risk ________.
A) being corrupted B) judgment by other parties
C) exploitation D) damaging their reputations
Question 2Participative leadership is most likely to be effective in a culture with:
A) high collectivism B) low power distance
C) low performance orientation D) high gender egalitarianism
Question 3The two dimensions used by Trompenaars to classify cross-cultural organizational cultures include:
a. egalitarian-hierarchical and person-task
b. tight-loose and vertical-horizontal
c. proactive and reactive
d. high context and low context
Question 4Which attribute was considered important for leaders in all of the cultures that were studied?
A) decisive B) ambitious
C) humble D) self-sacrificing
Question 5People often have a negative reaction when they perceive that someone is controlling their
behavior or limiting their freedom. When people think their behavior is controlled by extrinsic
motivators:
A) their intrinsic motivation may be reduced
B) they are less likely to comply with demands
C) they are less likely to engage in risky behaviors
D) dependence and commitment among parties increases
Question 6As opposed to Hofstede who considers general cultural dimensions and values, Trompenaars and his colleagues have developed model that:
a. looks at power relationships inside of organizations
b. focuses on how national culture affects corporate cultures
c. allows managers to understand the motivation of their followers
d. considers the communication context within organizations
Question 7Which value was not regarded as important for effective leadership in all the cultures that
were studied?
A) compassionate B) honest
C) dependable D) visionary
Question 8All of the following are general causes that explain resistance to change except:
a. national culture factors
b. organizational factors
c. group factors
d. individual factors
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